Terms & Conditions
Last updated: November 22, 2025
1. Agreement to Terms
By accessing or using Collab ("the Platform", "Service", "we", "us", or "our"), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the Service.
2. Description of Service
Collab is a creator management platform that enables organizations to manage creator partnerships, track content performance, and streamline collaboration workflows. The Service includes:
- Creator relationship management tools
- Project and campaign tracking
- Performance analytics and reporting
- Content approval workflows
- Team collaboration features
3. Account Registration
To use the Service, you must:
- Be at least 18 years old
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
You may not use another person's account without permission. We reserve the right to refuse service or terminate accounts at our discretion.
4. User Responsibilities
You agree to:
- Use the Service only for lawful purposes
- Comply with all applicable laws and regulations
- Not violate any third-party rights
- Not upload harmful code, viruses, or malicious software
- Not attempt to gain unauthorized access to the Service
- Not interfere with or disrupt the Service
- Not use the Service to send spam or unsolicited communications
- Respect intellectual property rights
5. Content and Intellectual Property
5.1 Your Content
You retain ownership of content you upload to the Platform ("Your Content"). By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and display Your Content solely for the purpose of providing the Service.
5.2 Our Content
The Platform and its original content, features, and functionality are owned by Collab and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
6. Subscription and Payments
6.1 Subscription Plans
The Service is offered through various subscription plans. Pricing and features are described on our pricing page and may be updated from time to time.
6.2 Billing
- Subscriptions are billed in advance on a monthly or annual basis
- Payments are non-refundable except as required by law
- You are responsible for providing accurate billing information
- We may change fees with 30 days' notice to existing subscribers
- Failure to pay may result in service suspension or termination
6.3 Free Trials
We may offer free trials for new users. At the end of the trial period, you will be charged unless you cancel before the trial ends.
7. Cancellation and Termination
7.1 By You
You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.
7.2 By Us
We reserve the right to suspend or terminate your access to the Service if you violate these Terms, engage in fraudulent activity, or for any other reason at our discretion. Upon termination, your right to use the Service will immediately cease.
8. Data and Privacy
Your use of the Service is also governed by our Privacy Policy. We take data security seriously and implement appropriate measures to protect your information. However, no method of transmission over the Internet is 100% secure.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COLLAB SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
OUR TOTAL LIABILITY FOR ANY CLAIMS UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any defects will be corrected.
11. Indemnification
You agree to indemnify and hold harmless Collab, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.
12. Third-Party Services
The Service may contain links to third-party websites or services that are not owned or controlled by Collab. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.
13. Changes to Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through a notice on the Service. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Collab operates, without regard to its conflict of law provisions.
15. Dispute Resolution
Any disputes arising from these Terms or your use of the Service shall first be attempted to be resolved through good faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration in accordance with the rules of the jurisdiction's arbitration association.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
17. Contact Information
If you have any questions about these Terms, please contact us at:
Email: legal@collabhq.in