Privacy Policy

1. Introduction

Welcome to Collab. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our creator management platform.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

Account information (name, email address, password)
Organization details (company name, role)
Creator information and partnership data
Content and files you upload to the platform
Communication preferences and support requests

2.2 Automatically Collected Information

When you use our platform, we automatically collect certain information, including:

Log data (IP address, browser type, pages visited)
Device information (operating system, device identifiers)
Usage data (features used, time spent, interactions)
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process your transactions and manage your account
Send you technical notices and support messages
Respond to your comments and questions
Analyze usage patterns and optimize user experience
Detect, prevent, and address technical issues and fraud
Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

With your consent: We may share information when you give us explicit permission
Service providers: We work with third-party providers who perform services on our behalf
Legal requirements: We may disclose information if required by law or to protect our rights
Business transfers: In connection with a merger, acquisition, or sale of assets
Within your organization: Information may be shared with members of your organization as needed

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication requirements
Employee training on data protection practices

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. When you delete your account, we will delete or anonymize your personal data, except where we are required to retain it for legal obligations.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

Access, update, or delete your personal information
Object to processing of your data
Request data portability
Withdraw consent where processing is based on consent
Opt-out of marketing communications

To exercise these rights, please contact us at the email address provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though some features of our platform may not function properly if you disable cookies.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: privacy@collabhq.in